Gracious communication comes naturally to some people. For these people, almost all the sentences they compose are accessorized with graceful, polite words, and even their most self-serving messages have a component that suggests consideration of the person with whom they’re speaking. For others, grace notes are...
Scary conversations can happen anywhere and with any of the ghoulish creatures that haunt our worlds, not just on Halloween. You might be talking with one of these creepy critters: GHOSTS – These folks seem to be in the same conversation as you, but they...
Reports written by Mateus are incomprehensible, says his supervisor. Angela can’t get her colleagues to listen to her. Julius says his team gets defensive when he makes suggestions. Brenda’s written work is returned with red marks all over it no matter how often she...
Norton scheduled a meeting with a colleague to seek support for a change he wanted to make in a current project. At the meeting, Norton began to explain his idea, stressing the benefits, and his colleague seemed to be attentive. Then she reminded him that a...
One style of communication is characterized by people taking turns expressing ideas and listening to what each other says. During the back and forth in this style of communication, people consider what they hear and they make new comments based on what the other person...
People who are looking for places to work and workplaces that are looking for productivity might be helped by doing the same thing: Concentrate on Basic Skills. Individuals, organizations, families, municipalities – even the Federal Government, now and then - are all responding to the need to...