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29 Aug 2011

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Weaving my way through Penn Station recently, I was struck with the similarities between the ways people move through a crowd and the ways they move through a conversation. In the train station, everyone presumably has a goal, but the strategies for reaching them vary. There...

31 Jul 2011

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Everyone communicates. We communicate even when, maybe especially when, we aren’t thinking about it. The way we walk into a room; the way we sit in a meeting; perhaps even where we sit in the meeting all contribute to the message we’re sending. Before we...