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14 Oct 2013

Reports written by Mateus are incomprehensible, says his supervisor. Angela can’t get her colleagues to listen to her. Julius says his team gets defensive when he makes suggestions. Brenda’s written work is returned with red marks all over it no matter how often she...

13 Aug 2013

One style of communication is characterized by people taking turns expressing ideas and listening to what each other says. During the back and forth in this style of communication, people consider what they hear and they make new comments based on what the other person...

07 Feb 2013

People who are looking for places to work and workplaces that are looking for productivity might be helped by doing the same thing: Concentrate on Basic Skills. Individuals, organizations, families, municipalities – even the Federal Government, now and then - are all responding to the need to...

03 Jan 2013

In her memoirs, Catherine the Great wrote that people at court, intent on furthering their interests, impressing others, and staying ahead of, or at least in, the action, did so by talking a lot. They posed and plotted and whispered and held forth, all the...

10 Dec 2012

Rudolph attended a two hour lecture on holiday travel. He is familiar with the subject so he found his attention wandering, and the speaker, while knowledgeable about the subject, was not knowledgeable about speaking to others, and was given to repetition of material that was...