communication skills training Archives - Language at Work

Looking to 2025!

Judy Pollock — Wed, 31 Jul 2024 15:23:54 +0000

Language at Work is celebrating 40 years of successful training in 2025! To thank you all for helping us get here, Language at Work now is offering the popular, and NECESSARY, Emotional Intelligence course in several formats~. Whatever works best for your group~ we have it!

In-person or virtual courses:

Full day schedule
Half day schedule
Micro-workshop for the busiest amoung us!

Our new course catalog offers all of the courses that have made Language at Work one of the most successful training companies in the greater Washington area.

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Emotional Intelligence for Everyone

Judy Pollock — Fri, 12 Jul 2024 16:25:41 +0000

Everyone benefits from this sharp, clear guide to recognizing and managing the effects of emotion on our interactions. This isn’t news. What IS news is this: We’re now offering this important program in a shorter format, to accommodate those with busy schedules and time constraints, AND we are still providing the full day more interactive course.

Emotional Intelligence – 4 hour, half day course.

Emotional Intelligence – 7 hour, full day course. Which format fits your schedule?

Let us help you and your group get in on those- you can develop Emotional Intelligence.

Visit our website to learn more about how our courses and services could improve your operations — www.languageatwork.com.

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Come and Get It!

Judy Pollock — Mon, 20 Nov 2023 21:03:06 +0000

A catalog of courses can make your fall training planning easy and quick. You’ll see courses categorized and summarized so you can turn to the topics you need, and can find everything you want all in one place.

Our new catalog of courses is designed to make planning and scheduling as efficient as the training itself. In it you’ll find all of our familiar favorite courses along with many new titles – new courses that reflect the issues and concerns of today in the thoughtful and engaging format of all Language at Work training.

Let us send you your copy of the Language at Work Catalog of Courses. Use it when you meet with colleagues, send it when a department asks for training suggestions, share it with those who wonder which course bests suits their needs.

Use it to book your 2023-2024 training!

Visit our website to learn more about how our courses and services could improve your operations — www.languageatwork.com.

Thanks!
Judy

Judith Pollock, President
Language at Work
4931 Massachusetts Avenue NW
Washington, DC 20016
Phone 646-491-1089
www.languageatwork.com

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Microlearning – Another Training Option

Judy Pollock — Wed, 15 Nov 2023 19:23:40 +0000

No time for training? Strict budget? Just need a reminder of some of the basics? Want to try out a new topic quickly?Microlearning is the solution!Microlearning sessions are lively, short, interactive overviews of the key elements of a training program. They hit the highlights of our more extensive, in-depth courses, and provide specific take-aways of the learning you want your group to have. They’re great for large groups or teams that just need a reminder or quick intro to more complex topics.– Easy to schedule– Budget-friendly– Maximum results for minimum timeTry one of our microlearning solutions. 90 minutes of fun, thinking, and learning!

Grammar Gremlins

Building Boundaries

Speaking to Decision-Makers

Graceful Disagreements

Listen Up!

Put Power in Your Communication

Can’t decide? Let us put together a session on your topic, or a series of topics on whatever your folks need.—Judy PollockPresidentLanguage at Work646-491-1089[http://languageatwork.com

Visit our website to learn more about how our courses and services could improve your operations — www.languageatwork.com.

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The What and How of Personal Branding

Judy Pollock — Thu, 02 Nov 2023 19:44:49 +0000

The personal brand concept is not new, but there are many ideas and questions about it.

What is it, what does it mean for you or your organization, what does one do with it- essentially what is the So What of Personal Branding?

And – how do we do it?

Personal Branding is meant to be the picture of you that others see – a picture created by you. You get to decide what you want to promote about yourself and about what you do, and you get to do so in words and actions that you choose.

Others will see you and make decisions and judgments about you, anyway, so why not be the author of whatever story they’re seeing?

That’s the ‘What’.

Designing and planning your brand is fun and rewarding but it can be overwhelming. There is a lot to say about you, but your brand needs to be short and strong, so getting your terrific self into a marketable package can take some work.

That’s the ‘How’, and we can help with that.

Whether you are offering Personal Branding to your team of individuals, or to your department, or even considering personal branding for your organization – our class will help you do it.

Visit our website to learn more about how our courses and services could improve your operations — www.languageatwork.com.

Thanks!Judy Judith Pollock, PresidentLanguage at Work4931 Massachusetts Avenue NWWashington, DC 20016Phone 646-491-1089 www.languageatwork.com

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The Course You Want

Judy Pollock — Mon, 24 Apr 2023 20:15:04 +0000

Everyone wants communication in their workplace to be smooth, productive, and drama free. In order to solve problems, generate ideas, establish routines people talk.

But: are they talking TO one another or WITH one another?

For many people the main task of their communication is how to say whatever it is they want to say in order to get their points out there. The most significant part of the communication – what the other person is doing with that information – isn’t even considered. Not a surprise, then, when communication (an interaction between at least 2 people) goes awry.

If the ‘other person’ in the communication isn’t listening, interested, satisfied, included, considered, or if the speaker persists in delivering an welcome message in spite of hints that there is resistance – communication fails.

Speakers not only need to figure out how to deliver a message, they also need to know how to adjust that delivery in the face of audience response.

Here’s how: People Literacy .

This course helps speakers read their audiences – even as they are speaking- and shows how to make adjustments to ensure a successful exchange. Learn how language, tone, physicality, timing and other elements can be used to recognize your audience’s reactions. You’ll know how your message is being received, and can adjust accordingly. Control of the encounter can be yours!

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Working From Home

Judy Pollock — Wed, 03 Aug 2022 16:31:08 +0000

Now we say ‘working remotely’ or ‘virtual office’ since home can be the coffee shop or the beach, as well as your living room. Wherever it is, it isn’t The Office of a few years ago.

Alice and Jane are experienced remote workers, as they pursue their tasks no matter where they are, and they’re happy to share a few of the tips they’ve found useful in working successfully from wherever you find yourself.

– Have the right tools. Carrying several squeakies around is hard, so they like to keep a supply in all of their work places.

– Establish clear guidelines. Having several offices makes it hard to remember the rules in each. “Stay off the sofa’ doesn’t apply in the kitchen, for example, so it’s important to have reminders.

– Communicate with team members. The girls never expect others to know what they need, so they include meal and outings reminders in their daily to-do lists.

– Take frequent paw…pauses. Being on one’s own schedule can tempt one to stay at the job too long. Taking a break can renew your energy for your next nap.

– Don’t abandon your training! Alice and Jane know that their workplace offers continued encouragement, with frequent training in ‘No Bark’ and ‘Wait’- two of the most popular courses.

How is your Work From Home routine? Need a treat? Let us help

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Guarding The Bird Feeder

Judy Pollock — Thu, 18 Nov 2021 22:12:32 +0000

Sometimes there’s a job for which there aren’t specific qualifications. We look around to see who is has skills that can be adapted to this new job. Someone whose skills and confidence will let them jump into a new task with ease.

Alice and Jane are not new to such requests. While guarding the bird feeder might not be an appealing job to everyone, they find it a good fit for them. Their communication skills make it clear that not everyone is welcome at the feeder, and they know how to present and offer reminders of this rule without offending their friends. They offer comfort just by being nearby, their watchful monitoring of the water dish ensures that it will be filled, and adjusting their usual work space to working remotely is never a problem for them. They’re pretty confident that the training they’ve had will keep them in new and interesting jobs for as long as they want them. And aren’t we glad we invested in that training!

Is your staff as job ready as are Alice and Jane? If not, let us help you bring them along. You never know when you’ll need someone to guard your bird feeder.

Visit our website to learn more about how our courses and services could improve your operations — www.languageatwork.com or call me directly at 202-298-7700.

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