Emotional Intelligence Archives - Language at Work ..//category/emotional-intelligence/ Improving Communication with Customized Training Wed, 31 Jul 2024 15:23:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 Looking to 2025! ..//looking-to-2025/ Wed, 31 Jul 2024 15:23:54 +0000 ..//?p=17831 Language at Work is celebrating 40 years of successful training in 2025!    To thank you all for helping us get here, Language at Work now is offering the popular, and NECESSARY, Emotional Intelligence course in several formats~. Whatever works best for your group~ we have...

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Language at Work is celebrating 40 years of successful training in 2025!    To thank you all for helping us get here, Language at Work now is offering the popular, and NECESSARY, Emotional Intelligence course in several formats~. Whatever works best for your group~ we have it!

In-person or virtual courses:

  • Full day schedule
  • Half day schedule
  • Micro-workshop for the busiest amoung us!

Our new course catalog offers all of the courses that have made Language at Work one of the most successful training companies in the greater Washington area.

Contact us to get in on the action for 2025.  Our calendars are open!

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Emotional Intelligence for Everyone ..//emotional-intelligence-for-everyone/ Fri, 12 Jul 2024 16:25:41 +0000 ..//?p=17827 Everyone benefits from this sharp, clear guide to recognizing and managing the effects of emotion on our interactions.  This isn’t news.     What IS news is this:     We’re now offering this important program in a shorter format, to accommodate those with busy...

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Everyone benefits from this sharp, clear guide to recognizing and managing the effects of emotion on our interactions.  This isn’t news.     What IS news is this:     We’re now offering this important program in a shorter format, to accommodate those with busy schedules and time constraints, AND we are still providing the full day more interactive course.

Emotional Intelligence – 4 hour, half day course.

Emotional Intelligence –  7 hour, full day course.     Which format fits your schedule?

Let us help you and your group get in on those- you can develop Emotional Intelligence.

Visit our website to learn more about how our courses and services could improve your operations — www.languageatwork.com.

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Courses You Want #2:  Build Better Boundaries ..//courses-you-want-2-build-better-boundaries/ Thu, 18 May 2023 16:59:39 +0000 ..//?p=17759 Disagreements, misunderstanding, and resentment can send any relationship off track – and consequences can be annoying or disastrous. Much can be avoided by observing boundaries.   What?! The term ‘Boundaries’ can be off-putting, as it suggests rules and barbed wire fences, but we have them...

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Disagreements, misunderstanding, and resentment can send any relationship off track – and consequences can be annoying or disastrous.

Much can be avoided by observing boundaries.  

What?!

The term ‘Boundaries’ can be off-putting, as it suggests rules and barbed wire fences, but we have them and attend to them all the time.  Do you open someone else’s desk to look for a stapler?  Do you look at someone else’s email to check a meeting time?   Do you jump into an argument between others?

Or do you want someone telling you how to manage your teen-ager – or your brother reviewing your recent spending choices?  Or a team member correcting your report?

Boundaries.

The reasons boundaries cause trouble include:

  • We don’t recognize what is ‘ours’
  • We don’t know how to set them
  • We aren’t sure if we should or can say what is okay with us or not
  • We fear sounding bossy or uncooperative or unfriendly.

With a few (sort of simple) changes, we can learn to recognize, establish, define and ask for boundaries, and prevent a lot of annoyance.  And disaster.

Let us help you and your group get on those- you can Build Better Boundaries.

 

 

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Learning to Read ..//learning-to-read/ Mon, 26 Sep 2022 17:51:55 +0000 ..//?p=17642 Ah, September and Back to School! Many small people will soon be resuming their important work of learning to read. This is such an important skill; when one can read, one can learn almost anything. As adults, an important use of this skill is the...

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Ah, September and Back to School! Many small people will soon be resuming their important work of learning to read. This is such an important skill; when one can read, one can learn almost anything. As adults, an important use of this skill is the ability to read people. As is true for many people’s approach to other reading material, the skill and effort one brings to the reading, the richer the encounter.

Hear me out: when we read a book or article we invite the author to speak to us. We commit to receiving whatever idea or information is being offered. To help us understand these ideas we notice the words that are used, the tone of voice, the structure and format of the presentation. To be sure we understand, we carefully consider what the author intends for us to know. Finally, based on our reading, we decide what we think or feel or believe about the topic and the writer, and we act or don’t act, accordingly.

People with whom we interact are offering ideas or information all the time, and that information is available to us – IF we are reading them. They’re saying what they think, how they’re interpreting what they hear, which words or topics are disagreeable, which terms resonate positively. They show when they’ve finished listening; they reveal when they want to hear more. They may use words, but often they use facial expressions and the language of their movements and gestures. All are clues to be considered if we are able to read them.

Does this reading skill help us? Imagine the success of your communication if you have all that information about your audience! Our new course, People Literacy, can open that book for you and turn the page on your communication.

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